About us

Maximumlashes is dedicated to providing the highest level of customer satisfaction. We pride ourselves in offering the highest quality products at competitive prices. All inquiries are responded promptly within 24 hours. Upon receipt of payment, orders will be shipped within 24 hours and mostly reach customers in US within 5 business days

SHIPPING AND DELIVERY

USPS is our preferred delivery carrier. We ship all of our order within 24 hours.
Deliveries within United States are usually made in 5 to 7 business days depending upon location.
Please note we always try our best to minimize the delivery times.
Please always make sure to double check your shipping address while checkout.
We have flat shipping rates to make your shopping easy.
Shipping Charges within United States:
Orders from $0.01 to $ 49.99 are charged $2.99 shipping.
FREE SHIPPING for orders above $49.99
Shipping to Canada is flat $4.99.
Shipping outside United States and Canada: Flat charge of $9.99. Delivery times vary.

REFUND POLICY:

Our return policy is simple. If you don’t like it, don’t try it. All unopened items will be gladly accepted back. No questions asked. 

Below are the return policies for our various categories.

Maxtensions – We make sure that the pictures for the extensions are accurate. However if on receipt of the item you change your mind or you change your outfit, don’t worry, we will gladly accept the return and issue you refund. We request you to please not to open the package and control your instincts to try it out.

Maxessories – For Damaged or Defective items (if any)

If there is a problem with your item, please begin by contacting us immediately. Please provide as much information as you can about the problem, including your order number, the name of the affected items, and whether you prefer a refund or replacement. We will respond to you as quickly as possible.

Do not discard any items unless we direct you to do so. We have to screw our suppliers too for making our customers unhappy.

MaxSerum – We request you to please do your own research before purchasing the products. Please make an informed decision. The information provided on this site is for informational purposes only and not meant to be a substitute for professional advice. We have reputed suppliers and our products are 100% authentic. 

WE WOULD LIKE TO MENTION THAT CUSTOMER SATISFACTION IS OUR TOP PRIORITY.

 SECURED PAYMENTS

We use secure servers that utilize the industry's advanced Secure Socket Layer (SSL) encryption. SSL is state of the industry technology that allows for a secure and safe purchase transaction.

We accept Visa, Mastercard, Discover, American Express, JCB and Diners Club. We also accept Paypal.

We use REPUTED credit card processing company to process customer payments. We use USPS as shipping company to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. 

Maximumlashes.com does not get any information except for customer name, address, email and last 4 digits of credit card. We will NEVER provide our customers' personal information to other companies or individuals.

CONTACT US

Should you have any questions or concerns please email us at customerservice@maximumlashes.com. All emails will be responded within 24 hours.